They're at it again. Recently, they have been called out for taking advantage of E-rate; now they are taking advantage of their own lack of infrastructure investment to worm their way out of obligations to serve low-income residents. Fortunately, a nonprofit group caught up with AT&T's shenanigans and held their feet to the fire.

"Nah, We Don't Have To Do That..."

As part of FCC-mandated conditions under which AT&T was allowed to acquire DirecTV in 2015, the telecommunications conglomerate created the "Access from AT&T" program, offering discount Internet access to low-income households. The program consists of tiered services - download speeds of 10 Megabits per second (Mbps) for $10 per month, 5 Mbps for $10 per month, and 3 Mbps for $5 per month.

The company is required to enroll households in the fastest speeds available, but a significant amount of low-income families don't qualify because the fastest speed AT&T offered to their home is 1.5 Mbps download. The problem, created by AT&T's own lack of infrastructure investment in certain neighborhoods, allowed AT&T to dodge their responsibility under the terms of the DirecTV acquisition by simply denying enrollment to households with speeds less than 3 Mbps. Trouble is, some one noticed.

NDIA In Cleveland, Detroit

The National Digital Inclusion Alliance (NDIA) realized the scope of the problem when they attempted to help families in low-income neighborhoods in Detroit and Cleveland sign up for Access from AT&T. In addition to discovering that residents could only obtain 1.5 Mbps download speeds, NDIA found that AT&T denied these households enrollment because their speeds were too slow. The only other option for ineligible households was AT&T’s normal rate for 1.5 Mbps service, which is six times the cost of the Access program.

Loopholes: All Lawyered Up And Nowhere To Go

The Columbus, Ohio suburb of Dublin is home to Dublink, a fiber-optic network that serves local businesses, schools, and community anchor institutions. Dublink brought new jobs and research opportunities to the local economy while saving local institutions hundreds of thousands of dollars per year. 

Just recently, Dublin City School District and City of Dublin struck a deal to allow public schools to use the network. Now, residents want Dublink to deliver high-speed access to their homes. 

Residents Want The Benefits, Too

This spring, Dublin residents expressed their discontent with incumbent Internet service providers (ISPs) Charter Communications and AT&T at two packed meetings. Doug McCollough, Dublin’s Chief Information Officer (CIO) summarized local sentiments in a memo to the City Council in April. In the memo and in a Columbus Business First article, McCollough downplayed the idea that the city would operate a network itself, but noted a growing impatience in his community:

"We are a city and should not be competing against telecom carriers, (but) the patience for that message is running out. Our residents want broadband service in their home for a reasonable price – now."

Hudson is bringing better connectivity to local businesses with Velocity Broadband, its gigabit fiber network, and is now exploring the potential of Fiber-to-the-Home (FTTH) for the rest of the community. The city recently issued a Request for Proposals (RFP) for a feasibility study to review the possibilities for service to residents. Proposals are due August 26.

From the RFP Summary:

This project will result in the production of a Feasibility Study containing a residential needs assessment, deployment strategy options and construction cost estimates. The desired outcome of this planning effort is to provide a tool for the city to establish if Hudson residents want this service and determine a successful deployment strategy and the associated cost to implement fiber to the homes (FTTH) within the City of Hudson. 

The city wants the study completed by the end of 2016.

We’ve covered Hudson’s venture into accelerating connectivity for businesses since 2014. The community of 23,000 started by incrementally building out a fiber-optic institutional network (I-Net) over a period of about ten years, which it later expanded to offer gigabit service to businesses. Chris interviewed Hudson City Manager Jane Howington last December about the city’s Velocity service. Check out episode #181 of the Community Broadband Bits podcast for that conversation. Since the launch, local businesses have been excited to obtain fast, affordable, reliable connectivity.

The full RFP is available on the city's website.

Thousands of delegates, politicians, and media personnel flocked to northeast Ohio in July to attend the Republican National Convention in Cleveland. A lucky few stayed in the bedroom community of Fairlawn at one of two hotels now featuring gigabit Internet connections (1,000 Megabits per second). 

FairlawnGig, the town’s new municipal network, hooked up Hilton Akron-Fairlawn and DoubleTree by Hilton Hotel Akron-Fairlawn in time for the convention. Guests could seamlessly stream video, upload content, and communicate with coworkers and family, despite the hotels’ full occupancy. The fiber-optic network will soon be available to residents and businesses across the community. 

More than just the RNC

Fairlawn has a lot to gain from a faster, more reliable network. On a typical workday, the community swells from an overnight population of 7,500 to 40,000, putting a sizeable bandwidth burden on slow-moving incumbent network providers. According to Ernie Staten, Deputy Director of Fairlawn’s Public Service Department in Community Broadband Bits Podcast Episode 201, a typical connection in Fairlawn measured in at 15 Mbps (Megabit per second) download and 1 Mbps upload before the municipal network.

Incumbent Internet service providers clearly weren’t doing enough for families or businesses in today’s connected economy. As we wrote earlier this year, FairlawnGig will be delivering symmetrical gigabit speeds (download and upload speeds up to 1 gigabit per second) at affordable prices. The ability to send data at high-speed is increasingly becoming a critical feature, especially for business subscribers.

Municipal networks have a profound effect on customer-ISP relationship. The hotels will feature the fastest connection within the Hilton hotel network. Tim Winter, Vice President/Regional Manager of the Hilton Akron-Fairlawn and DoubleTree by Hilton Hotel Akron-Fairlawn, was quoted by FairlawnGig: 

Earlier this year, the grassroots group, Springs-Net, presented its white paper on a potential municipal network in their town of 3,700 people. The village, located in central Ohio between Dayton and Columbus, is taking up the suggestion and recently released a Request for Proposals (RFP) for a broadband needs assessment and business plan.

The village already operates municipal electric, water, sewer, and storm water utilities, however does not own any municipal fiber. According to the RFP, Yellow Springs collaborates with several local schools and an educational computer association for connectivity to the village’s municipal office location. There is also fiber in the community owned by the Ohio Academic Research Network (OARNet) and a non-profit datacenter in the area.

Yellow Springs wants interested firms to answer their call and provide options for:

• Mapping Needs Assessment
• Business and Financial Model
• Governance and Ownership Strategy
• Funding and Financial Analysis
• Public-Private Partnership Development
• Infrastructure Recommendations

There will be an informal session for respondents on August 1 at 11 a.m. in the Yellow Springs Council Chambers and proposals are due on August 22, 2016. Check out the Yellow Springs website for more details on the RFP.

Longtime efforts by community leaders in Stark County, Ohio, to create a new countywide Internet network have recently taken important steps forward.

Local Support Is Strong

In the past few months, three local government agencies approved informal resolutions to explore building the proposed network, including the City Council in Canton, the Stark County commissioners, and the trustees in Jackson Township. County population is about 375,000 within the 575 square miles located in the northeast section of the state.

In May, an all-volunteer organization comprised of local leaders called the Stark County Broadband Task Team (SCBBTT) announced that they had raised $100,000 needed to fund a feasibility study to explore the construction of the network. The SCBBTT also recently announced they hired a consultant to conduct the study.

We Have a Need for “Transformational” Internet Speed

The SCBBTT is comprised of a large group of volunteers from the county including major figures from government, the business community, and the nonprofit sector. Several years ago the group began working on a plan to construct the network, labeling it a “fourth utility” and saying that Stark County was “falling behind its peers in Ohio and elsewhere in the United States in terms of educational attainment, household income, retention of high-school graduates and overall prosperity.”

Fairlawn, Ohio, a quaint little city in Northern Ohio, it is about to get a big Gig – lightning fast Internet speeds of up to one Gigabit (1000 Megabits) per second (Gbps) – for $75 a month. The city has considered the prospect of such a network since last year, and now the community is moving forward.

On April 4th, Fairlawn City Council unanimously approved several ordinances to build a Fiber-to-the-Home network (FTTH) called “FairlawnGig.” For financing, the network will use revenue bonds in an agreement with the Development Finance Authority of Summit County.

A New FTTH Muni

In November 2015, Fairlawn hired a consultant and envisioned a public-private partnership for the FTTH plan of FairlawnGig. Now, however, these ordinances ensure that the $10 million network that will begin construction in May 2016 will in fact be a municipal network. The ordinances enable the city to enter into a contract with a firm to design and construct the network in the way that best meets the community’s needs.

Currently, the prices are established as:

• Residential 1 Gbps – $75
• Residential 100 Mbps - $55
• Residential 30 Mbps - $30

All speeds will be symmetrical, so upload and download speeds are equally fast. The network will also offer phone service for an extra $25 a month. Businesses have similar speeds for prices between $90 and $500.

FairlawnGig will serve not only the 7,500 residents of Fairlawn, but it will also provide connectivity to the Akron-Fairlawn-Bath Joint Economic Development District. Ohio communities use these sort of districts to share infrastructure improvement projects.

From Vision to Reality

After thanking the City Council for passing the ordinances that have enabled the FTTH project, Fairlawn Mayor William J. Roth, Jr. further reiterated the purpose of the network:

In the Village of Yellow Springs, Ohio, Springs-Net has created quite a stir among the 3,500 people. This grassroots group of villagers is advocating for a municipal network. Last year, they hosted a community Fiber Forum featuring our own Chris Mitchell. Now, they’re continuing the push for better home Internet access.

Springs-Net released a white paper on a possible municipal fiber network, bringing the results to the Village Council on February 16th. Although cautious of leaping into a large project, the Village Council recognized the benefits a network could have for the town and agreed to meet with the group in April to discuss next steps to improving connectivity.

Working From Home? Yellow Springs Says "Yes"

At the February 16th Village Council meeting, Scott Fife represented Springs-Net to provide an overview of the findings in the white paper. A retired Director of Information Technology at Centerville City Schools, Fife concentrated on information most relevant to the needs of the Yellow Springs community. 

According to Fife, over the last 15 years, the local business community has grown to include over 195 home-based businesses, an increase of 35%. In addition, the number of home-based engineering or scientific workers has increased 69% during the same period. Fiber connectivity could boost these existing businesses while attracting new ventures to the Village.