Federal Communications Commission (FCC) mapping has long been criticized for inaccuracies. Now, state and local initiatives are taking up the challenge of poor broadband mapping and developing ways to create their own maps that better reflect the reality of broadband coverage in their communities. The Georgia Broadband Deployment Initiative (GBDI) recently showcased several county-level maps they’ve developed that provide the detail that FCC maps lack.

Therein the Problem Lies

As experts have noted, FCC data on which maps are based are inadequate because their foundation is based on census blocks. If one premise in a census block can be served by an Internet access provider, that provider will report on the Form 477 that the entire census block is served. In rural areas where census blocks can be very large tracts of land, this can leave many premises indicated as served but actually unserved. 

We developed this graphic to illustrate the issue:

When local communities apply for funding that’s based on the need to connect unserved and underserved premises, they can be disqualified due to incorrect mapping data. For local leaders who need to get their communities connected and expect to apply for grants and loans, FCC mapping can derail their funding and delay or end a proposed project.

This past August, the FCC announced that they will finally take steps to improve mapping and began seeking comments on the new Digital Opportunity Data Collection. Read the announcement [PDF].

Fixing the Maps

In Georgia, the GBDI sought to obtain information on a more granular level to obtain an accurate representation of where residents and businesses need to be connected and where they lack the kind of connectivity they need. 

Fixed wireless Internet access from Open Broadband will soon be offered in special pilot areas of Alexander County, North Carolina, reports the Taylorsville Times.

According to the Times, the company started installing equipment on a local mountain; once it has been tested and configured, residents and businesses will be able to subscribe. People in Alexander County can join the wait list now and will be notified when service comes to their area.

“Alexander County conducted a broadband survey back in June 2017, which showed a tremendous need for expanding broadband Internet service in the county,” said Dr. Jeff Peal, Chairman of the Alexander County Board of Commissioners. “To get a better understanding of our need and how service could be improved, the county awarded a contract in September 2017 to Open Broadband for a feasibility study. After learning those results, we began investigating ways to move this critical project forward.”

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The Alexander County EDC applied for, and received, a $50,000 grant from the Appalachian Regional Commission (ARC) in early 2019 to help fund the pilot program. The EDC then issued a request for proposals in March to find an Internet Service Provider (ISP) with the best plan, qualifications, and price point. Upon review of the proposals, the EDC Board of Directors approved a contract with Open Broadband to conduct the pilot program. Per the contract, Open Broadband provided a $50,000 match to the ARC grant, and Alexander County Government contributed $36,470 to the project.

Peal told the Times that the pilot project results will determine the future of the partnership between Open Broadband and the county. 

“Pending the results from this pilot program, we hope to continue this partnership and work to expand the broadband network to cover as much of Alexander County as possible in the next few years,” Peal stated. “County officials and staff will continue to pursue all opportunities to expand broadband Internet service to our residents and businesses.”

In central Washington, the Methow Valley, Okanogan County, and the Colville Confederated Tribes Broadband Action Teams (BAT) are teaming up to improve connectivity and shrink the digital divide across the Methow Valley. As part of the process the BAT has released a Request for Proposals (RFP) for technical assessment and technical implementation planning to help them meet their goals. Deadline for proposals is September 30th, but the BAT has indicated that they will grant an extension upon request.

Review the RFP here.

Making Improvements

Methow Valley boasts its scenic treasures, including the North Cascades National Park and the Columbia River. Tourists visit the region for hiking, mountain biking, cross-country skiing, and vibrant arts scene. Like other similarly situated communities where natural beauty is an important feature, high-quality Internet access is difficult to come by.

According to the RFP:

Many residents of the Methow Valley live below the poverty line and have limited access to affordable, high-speed Internet services. This lack of access has impacts on education, economic growth and viability, emergency services, and quality of life. Simply put, this area lacks reliable wide-spread broadband access necessary to overcome these challenges. 

In September, the Washington State Department of Commerce's Community Revitalization Board awarded a $50,000 grant to the BAT and the Twisp Public Development Authority (PDA) to dig deeper into the need for broadband service in the Methow Valley. Okanogan County provided a match of $16,667 to secure the state grant. The funding has allowed the BAT to move forward on this project.

Read more in the TwispPDA Methow Valley Position Paper [PDF] here.

In 2018, the BAT began working toward better connectivity by creating a work plan, seeking out stakeholders, and obtaining community input. This year, they wish to expand on their planning process and conduct a technical assessment. In order to complete this phase of the plan, the BAT wants a consultant who will:

Rural communities served by the North East Mississippi Electric Power Association (NEMEPA) should be enjoying high-quality Internet access from their co-op next year, if plans proceed as expected. The co-op Board of Directors voted on September 17th to move forward with plans to develop a Fiber-to-the-Home (FTTH) network to their entire service area.

Thank you, Legislature

According to their press release, the 2019 change in state law to relax restrictions on electric cooperatives was the factor that encouraged NEMEPA to aggressively pursue the possibilities. With strong support from the state Public Service Commission, state lawmakers embraced the change and passed HB 366, the Mississippi Broadband Enabling Act. The bill removed decades-old language that required co-ops to use infrastructure only for delivery of electric service. Electric cooperatives will now allow be able to legally offer Internet access, a much-needed change for rural areas.

The cooperative worked with Conexon, the firm headed up by Randy Klindt and Jonathan Chambers, which has worked with numerous electric cooperatives like NEMEPA to design and develop broadband networks. 

NEMEPA has already commissioned two feasibility studies, which independently determined that the project will be viable as long as they can achieve a minimum take rate. A recent survey indicated that the need is so great in their region that members’ enthusiasm for their services will surpass the benchmark. NEMEPA plan to connect all 25,000 members within their 920-square-mile service area through a subsidiary.

On September 12th, Christopher appeared on Community Radio KMUD’s Forward Humboldt to discuss the connectivity situation in Humboldt County, California, with residents there. Humboldt County is one of the more rural regions in the state with heavily forested mountains and more coastline than other other county in California. They’re situated north of California and have dozens of federal, state, and local parks and forests that are strictly protected. As a result, obtaining high-quality Internet access has always been challenging.

During this hour-long interview Christopher and fellow broadband policy advocate Sean McLaughlin join local Sean DeVries. They discuss what Internet access is like for folks living in Humboldt County and how a publicly owned broadband network might help. Their conversation encompasses the definition of broadband and why it's important for local rural communities.

They talk about some of the reasons why Humboldt County, where an effort has been in the works for several years now to improve connectivity, has not been able to take the final steps to develop a publicly owned network. Sean, Christopher, and Sean talk about recent progress in California and possible models that might work in the region.

When considering the future of the community, a community network makes sense. As Christopher notes during the interview:

"Local public ownership makes sure that you can make good decisions today, but also that as things change you have a strong voice in what's an essential input not only for jobs, but also quality of life, for education... this is something that's only going to become more and more important in our lives." 


Rural tribal communities in the U.S. struggle with some of the worst connectivity in the country. Decades of neglect have put them even farther behind other rural communities, many of which are moving toward community networks rather than depending on national Internet access providers. The most isolated tribal community in the continental United States has chosen to shrink their disadvantages by establishing a community network.

Within the Canyon

The Havasupai Indian Reservation, home to about 600, is surrounded by the Grand Canyon National Park in Arizona. Having populated the region for centuries, the federal government restricted them to the reservation, an area of about 518 acres in Havasu Canyon, in 1882. Non-Indian ranchers, settlers, and miners started takng over the area in the 1870s and Executive Order confiscated the Havasupai homelands for public use. After the establishment of the Grand Canyon National Park and generations of persistence, the tribe finally won back more than 188,000 areas of plateau and canyon lands in 1975 through an Act of Congress.

The community, on the floor of the Grand Canyon, can only be reached by helicopter, or an 8-mile hike that starts 67 miles away from the nearest town. Mail is still delivered by mule.

Seeking Spectrum

That persistence is paying off again as the Havasupai Tribal Council focuses their attention on broadband access. They're collaborating with nonprofit MuralNet to connect the main residential area in Supai, where about 450 tribal members live. The nonprofit's mission is to assist tribes like the Havasupai develop infrastructure to obtain high-speed Internet access. 

Community members in Shutesbury, Massachusetts, are now receiving fast affordable, reliable connectivity in their homes and businesses delivered via their publicly owned broadband infrastructure.

It's Happening and People Are Loving It

In late August, officials from Shutesbury announced that they expected testing and verification to be completed in early September. The company hired for installation had scheduled more than 200 premises for September and was making plans to hire additional installers to speed up the process. Shutesbury expects to have most of the town connected to the network by the end of 2019.

In May, 87 percent of the town had already signed up and subscribers have continued to trickle in. Folks in Shutesbury are now beginning to obtain the Internet access they’ve been chasing for more than five years. 

No, Charter, Not You

In 2017, the town rejected a proposal from Charter Spectrum that would have connected 96 percent of the community of around 1,700 people. The offer from the cable comany had come about when the state agency tasked with distributed state funding suddenly had a change of heart. The Massachusetts Broadband Institute (MBI) decided that the big corporate ISPs, which had refused to upgrade services in the area in the past, should have another opportunity to use state funding to build high-quality Internet access infrastructure. Read more about decisions from MBI that delayed connectivity to many rural towns and strengthened monopoly power for companies that had refused to connect the region.