Fifteen years ago, Western Massachusetts residents in the small hill towns that dotted the most rural parts of the state were faced with an increasingly stark choice. To stay where they and their family had always lived, they had to accept that they would always have second-class broadband service. The full breadth and depth of the Internet would probably be inaccessible to them, because the monopoly Internet Service Providers (ISPs) decided that even though there was profit to be had in the region, it wasn't enough to upgrade or expand those networks. Or, residents could move east, where new investment was happening but where they would have to start over. 

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Instead, they charted a third path. Over the course of a decade, towns came together, building a grassroots movement. Leading the charge was a cadre of champions that drove thousands of miles, held hundreds of meetings, and inspired dozens of voting campaigns to partner together and build their own broadband networks. Such was the weight of their determination that the state's will was bent their way. Between 2018 and 2022, 19 very small towns built fiber-to-the-home (ftth) networks and transformed their telecommunications future forever. And the special nature of that change comes in no small part because of the public partnerships that have been established, both among themselves and with neighboring community Westfield - itself a municipal provider who today operates these new networks on behalf of the communities. 

As digital equity advocates push Congress to replenish the rapidly diminishing funds that support the Affordable Connectivity Program (ACP), a recently published report should help bolster the case that the program – which subsidizes the cost of monthly Internet service for income-eligible households – won’t just help more Americans get broadband access, it can also incent Internet service providers (ISPs) to make infrastructure investments in unserved and underserved areas.

The report, titled "Closing the Digital Divide Benefits Everyone, Not Just the Disconnected" – published by Common Sense and the Boston Consulting Group (BCG) – emphasizes the benefits of universal Internet access across education, health care, government services, and employment. It makes the case that universal connectivity would allow institutions to “integrate Internet-based technologies into their services, improving them for the benefit of all.”

Most notably, the report advocates for increased ACP enrollment, arguing that in addition to providing low-income households some short-term relief from pricey Internet bills, the program can provide an economic incentive for ISPs to invest in unserved and underserved communities by increasing the return on investment (ROI) in areas that have previously been considered unprofitable.

The Affordable Connectivity Program has been considered by some to be a “coupon” solution to the broadband affordability problem, and ILSR has long believed that while the ACP is critical to ensuring low-income customers can afford Internet access right now, more structural solutions are needed to make connectivity affordable to everyone over the long term.

In partnership with the Southern Rural Black Women’s Initiative (SRBWI), today ILSR is releasing a new report that examines the link between high-speed Internet infrastructure, access to healthcare, and the economic implications involved.

The report – “Increased Wellness and Economic Return of Universal Broadband Infrastructure: A Telehealth Case Study of Ten Southern Rural Counties” – has particular relevance for those living in rural broadband deserts as it details how universal, affordable, broadband infrastructure would return $43 million per year using telehealth across 10 counties in the Black Belt of Alabama, Georgia, and Mississippi.

At a virtual press briefing today, SRBWI leaders and organizers were joined by Dr. Sandra B. Reed of Emory Healthcare; as well as ILSR Senior Researcher and the report’s lead author, Ry Marcattilio, to explain how robust broadband infrastructure could pay for itself in short order and open up untold access to healthcare, educational opportunities, economic development, community engagement, and other benefits along the way.

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“It’s easy to miss the connection, but hard to overlook what’s at stake as rural hospitals close and the cost of transportation to get to far-off healthcare facilities presents a real barrier. This is about access to healthcare and Black women being denied the opportunity to take advantage of telehealth. The broadband infrastructure that’s needed for that just isn’t there,” said Shirley Sherrod, SRBWI State Lead for Georgia and Director of the Southwest Georgia Project in Albany Georgia.

Broadband … to Access Longer, Healthier Lives

While a racially-charged controversy swirls loudly around the Los Angeles City Council, a new study lays bare how low-income communities of color are impacted by the quiet business decisions of the region’s monopoly Internet service provider.

Slower and More Expensive/Sounding the Alarm: Disparities in Advertised Pricing for Fast, Reliable Broadband details how Charter Spectrum “shows a clear and consistent pattern of the provider reserving its best offers - high speed at low cost - for the wealthiest neighborhoods in LA County.”

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Authored by Digital Equity LA, a coalition of more than 40 community-based organizations, not only highlights how economically vulnerable households in LA County pay more for slower service than those in wealthy neighborhoods, it also provides evidence for how financially-strapped households are also saddled with onerous contracts and are rarely targeted by advertisements for Charter Spectrum’s low cost plans.

A leading voice behind the Digital Equity LA initiative – Shayna Englin, Director of the Digital Equity Initiative at the California Community Foundation (CCF) – notes that higher poverty neighborhoods (which tend to be mostly made up of people of color) pay anywhere from $10 to $40 more per month than mostly white, higher-income neighborhoods for the exact same service. 

Join us live on Thursday, August 18th, at 3:30pm ET for the latest episode of the Connect This! Show. Co-hosts Christopher Mitchell (ILSR) and Travis Carter (USI Fiber) will be joined by regular guest Kim McKinley (UTOPIA Fiber) and Casey Lide, Partner at Keller and Heckman.

The panel will talk about LTD Broadband and Starlink recently getting removed from the Rural Digital Opportunity Fund (RDOF) by the FCC, the most recent Universal Service Fund report sent to Congress, and whether the new streaming video landscape is materially different from the old cable TV model (and if we should care). 

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